Emotional Interfaces – from commands to conversation

What are the most significant cultural, commercial and design challenges that our clients will face over the next 12 months?

FJORD with the help from their colleagues at Accenture have distilled their thinking to nine key trends that reflect the impact of digital on the real world and explore how this will shape both consumer expectations and service design.

http://www.slideshare.net/fjordnet/fjord-trends-2015-42825657

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